Security Guard

Retail Security Officer Job Role

Reporting to the Security Operations Manager the Security Officer will be based at a retail store within Bristol and will be responsible for providing a highly visible and proactive security presence in a fast paced and demanding environment.

Job Details

  • Maintaining a safe and secure environment for customers and employees by patrolling and monitoring premises and personnel
  • Provide a customer friendly, reassuring, professional security presence
  • Provide a visible security contact for customers and staff
  • Provide excellent customer service
  • Loss prevention
  • Deterring anti-social behaviour, theft and criminal activity
  • Liaising with the Police and store management were required
  • Completing reports by recording observations, information, occurrences and surveillance activities.
  • Dealing with any difficult situations that arise in a safe and professional manner.
  • Monitoring the store CCTV

Key Skills and Experience Required

  • Frontline Security Guarding, Door Supervision or Close Protection SIA licence (or have passed the relevant SIA training and hold valid certificates).
  • A full five year checkable employment / education history
  • Experience of delivering Customer Service
  • Previous experience in a similar role is desirable not essential

Excellent communication skills are required both written and verbal